Refund & Cancellation Policy

Refund & Cancellation Policy

Last Updated: November 7, 2026

At Basketball Immersion, we are committed to providing high-quality basketball training, educational resources, online courses, and membership services.

Please read our refund and cancellation policy carefully before making a purchase.

1. Digital Products and Memberships

Our products and services include digital courses, online training materials, educational content, and membership subscriptions.

Due to the digital nature of our products, all sales are generally final once access to the purchased content has been provided, except where required by applicable law or otherwise stated at the time of purchase.

2. Membership Cancellation

Members can request cancellation of their recurring membership subscription at any time.

Once a cancellation request is processed:

  • Future recurring payments will stop.
  • Membership access will generally remain active until the end of the current billing period.
  • No further subscription charges will be made after cancellation.

3. Refund Requests

If you experience a billing issue, accidental duplicate payment, or technical problem preventing access to your purchased membership, please contact our support team.

Refund requests will be reviewed on a case-by-case basis.

Approved refunds will be processed using the original payment method.

4. Subscription Renewals

Membership subscriptions may automatically renew according to the billing frequency selected during checkout.

Customers are responsible for cancelling their subscriptions before the next renewal date if they do not wish to continue.

5. Contact Us

If you have questions about refunds, cancellations, or membership billing, please contact us:

Website: https://basketballimmersion.com/

Email: team@basketballimmersion.com

We appreciate your support and look forward to helping you improve your basketball knowledge and skills.

Basketball Immersion Team